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99myr Official Documents

99myr Terms & Conditions – A Complete Platform Usage Guide for Malaysian Players

Please read these terms carefully before registering or using 99myr's services. By creating an account, you agree to abide by all the rules set out here. We strive to ensure every term is written clearly and is easy to understand.

Updated: January 2026 Bahasa Melayu For Players 18+
Terms & Conditions Document
99myr.best/terms-conditions
Register & Agree

Key Terms Summary – 99myr

Six key things you need to know before you start playing at 99myr.

Member Eligibility

Only individuals aged 18 and above who are residents of Malaysia are permitted to register a 99myr account. Each individual is allowed only one account. All information provided during registration must be accurate and truthful at all times.

Deposits & Withdrawals

Minimum deposit of RM10 via Touch 'n Go, DuitNow, FPX, GrabPay, Boost, or ShopeePay. Withdrawals are processed within 5–15 minutes to a Malaysian bank account. Bonus rollover requirements must be met before any withdrawal for accounts with an active bonus balance.

Bonus & Promotions Terms

All bonuses are subject to the rollover requirements stated in their respective promotional terms. Bonuses may not be withdrawn as cash until the rollover condition is met. 99myr reserves the right to forfeit any bonus obtained through unauthorised or manipulative means.

Account Security

You are fully responsible for the security of your password and all activity within your account. Do not share your login credentials with anyone. 99myr will never ask for your password through any communication channel. Report any suspicious activity immediately.

Prohibited Activities

Strictly prohibited: duplicate accounts, fraud, money laundering, use of automated software (bots), system manipulation, or any activity intended to deceive the platform or other players. Violations will result in account closure and forfeiture of all balances.

Responsible Gaming

99myr is committed to responsible gaming. We provide deposit limit tools, session limits, and self-exclusion options. Players who need assistance are encouraged to contact our support team or visit the Responsible Gaming page for more information.

Important Notice

This document is a binding agreement between you ("Member") and 99myr ("Platform"). By registering for or using 99myr's services, you confirm that you have read, understood, and agreed to be bound by all terms and conditions set out herein. If you do not agree with any part of these terms, please do not use the 99myr platform.

1 Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the 99myr platform, accessible via the official website at 99myr.best and all related sub-domains or pages. These Terms apply to all visitors, registered users, and anyone who accesses or uses 99myr's services in any capacity.

By accessing the 99myr platform, creating an account, or placing any bet, you confirm that you are at least 18 years of age, a resident of Malaysia, and that you fully agree to these Terms as well as the Privacy Policy and Responsible Gaming Policy, which together form part of this agreement in its entirety.

99myr reserves the right to amend, update, or add to these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of the 99myr platform following the publication of any amendments constitutes your acceptance of the revised Terms.

2 Eligibility & Account Registration

2.1 Age & Citizenship Requirements

Registration and use of the 99myr platform is restricted to individuals who meet the following requirements:

  • Be at least 18 years of age at the time of registration
  • Residing in or physically located in Malaysia at the time of use
  • Hold an active and valid Malaysian phone number
  • Have the legal capacity to enter into a binding agreement
  • Not appearing on any exclusion list or self-exclusion register of any gambling platform

99myr is not liable for any losses or damages arising from the use of the platform by individuals who do not meet the eligibility requirements above. We reserve the right to request proof of age verification at any time and to close the account of any individual who does not meet these requirements.

2.2 Registration Process

When registering a 99myr account, you are required to provide accurate, complete, and up-to-date information, including your full name, an active Malaysian phone number, and a strong password. Providing false information, impersonating another individual, or using details that do not belong to you during registration is a violation of these Terms.

2.3 One Account Per Individual

Each individual is only permitted to hold one 99myr account. Owning more than one account, whether in your own name or through another person, is a serious violation that will result in the closure of all accounts involved and the forfeiture of all balances and winnings without compensation. This includes accounts registered using the details of a family member residing at the same address where there is evidence of shared use or shared deposits.

Important Notice

If you suspect your account has been accessed without authorisation, change your password immediately and contact the 99myr support team via live chat. We will help you secure your account promptly.

3 User Account & Security

3.1 Account Security Responsibilities

You are solely responsible for maintaining the confidentiality of your 99myr account password and login credentials. All activity that occurs under your account is your responsibility, regardless of whether you have authorised another party to access it.

99myr recommends that you:

  • Use a strong, unique password that is not used for any other account
  • Do not share your login credentials with anyone, including family members
  • Log out of your account when using a shared or public device
  • Enable two-factor authentication where available
  • Review your account login history regularly

3.2 Identity Verification (KYC)

99myr reserves the right to request identity verification ("Know Your Customer" or KYC) at any time, particularly before processing large withdrawals or when unusual account activity is detected. Documents that may be requested include a national identification card, proof of address, or proof of the payment method used. Failure to provide the requested documents within the stipulated timeframe may result in a temporary account suspension and delays in withdrawal processing.

3.3 Inactive Accounts

Any account showing no activity (login, deposit, or wagering) for 12 consecutive months will be classified as an "inactive account". For inactive accounts with a remaining balance, 99myr will send a notification to the registered phone number before taking any action. Balances in inactive accounts may be subject to an administrative fee once the notification period expires with no response from the member.

4 Deposits & Withdrawals

4.1 Deposit Methods

99myr accepts deposits via the following payment methods available exclusively to Malaysian players:

Touch 'n Go eWallet DuitNow FPX Online Banking GrabPay Boost eWallet ShopeePay Maybank2u CIMB Clicks

The minimum deposit is RM10 for all payment methods unless otherwise stated in specific promotional terms. All deposits are processed in Malaysian Ringgit (MYR). 99myr does not accept deposits in foreign currencies or via international payment methods not listed above.

4.2 Deposit Processing Time

Deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, and ShopeePay are typically credited to your 99myr account within seconds of a successful payment. Deposits via FPX and online banking may take up to 5 minutes, depending on the bank's response time. If your deposit has not been credited within 15 minutes, please contact the 99myr support team with proof of transaction.

4.3 Withdrawal Requirements

To process a withdrawal, members must meet the following requirements:

  • Account has completed basic verification (phone number verified)
  • No active bonus balance currently undergoing rollover
  • The minimum withdrawal amount is RM30 per request
  • The withdrawal method must match or be linked to the deposit method used
  • The recipient account name must match the registered name of the 99myr member

4.4 Withdrawal Processing Time

VIP Tier Processing Time Daily Withdrawal Limit
Regular Member 5 – 15 minutes RM20,000
VIP Bronze 3 – 10 minutes RM50,000
VIP Silver 1 – 5 minutes RM100,000
VIP Gold / Diamond < 3 minutes No fixed limit

99myr does not charge any withdrawal fees for all supported methods. However, your bank or payment service provider may impose their own charges, which are beyond our control.

4.5 Suspended or Rejected Withdrawals

99myr reserves the right to suspend or reject a withdrawal request under the following circumstances: incomplete or unverified account information; outstanding bonus rollover requirements; an ongoing investigation into suspicious activity; or a withdrawal request that exceeds the set daily limit. In all cases of suspension, 99myr will notify the member through their registered communication channel and provide a reasonable explanation.

5 Bonus & Promotions

5.1 General Bonus Terms

All bonuses and promotions offered by 99myr are subject to the rollover requirements specified in their respective promotional terms. Rollover refers to the total wagering amount that must be reached before a bonus balance can be converted into withdrawable funds. For example, a RM100 bonus with a 5x rollover means you must place a total of RM500 in bets before the bonus can be withdrawn.

5.2 New Member Welcome Bonus

The 200% welcome bonus on your first deposit is subject to a minimum rollover requirement of 20x the bonus amount received. This bonus may only be credited once per new member and cannot be combined with any other promotion at the same time. The minimum deposit to qualify for the welcome bonus is RM20.

5.3 Bonus Abuse

99myr takes all attempts to abuse the bonus system seriously. Activities considered bonus abuse include, but are not limited to:

  • Registering multiple accounts to claim the welcome bonus more than once
  • Placing intentionally opposing bets (hedging) to fulfil rollover requirements without genuine risk
  • Colluding with other players to manipulate the bonus system
  • Using automated software or tools to obtain bonuses

If 99myr detects any bonus abuse activity, we reserve the right to void the bonus, remove any winnings derived from that bonus, and close the accounts involved.

5.4 Bonus Validity Period

Each bonus carries its own validity period as stated in the relevant promotional terms. Any unused bonus or incomplete rollover at the end of the validity period will expire automatically without compensation. It is the member's responsibility to check the validity period of each bonus received.

6 Game Rules

6.1 Game Integrity

99myr offers over 500 games from leading providers, including slots, live table games (baccarat, blackjack, roulette, Dragon Tiger), Sports Betting (Liga Super Malaysia, EPL, e-sports MPL), and 4D lottery. All game results are final and cannot be disputed unless there is clear evidence of a technical error that affected the outcome.

6.2 Technical Failures

In the event of a technical failure such as an internet connection disruption, power outage, or server failure during an active game, 99myr will endeavour to restore the account to its state prior to the failure. However, 99myr is not liable for any losses arising from technical failures beyond the platform's control, including disruptions caused by third-party internet service providers.

6.3 Sports Betting

All Sports Betting wagers are subject to additional rules applicable to each competition type and bet type. Odds displayed are accurate at the time of display and are subject to change. 99myr reserves the right to void or adjust bets under exceptional circumstances, such as match cancellations, venue changes, or results disputed by the relevant sports governing body.

6.4 4D Lottery

4D lottery betting on 99myr follows the official draw results of Magnum 4D, Sports Toto, and Da Ma Cai, held every Wednesday, Saturday, and Sunday. Results are sourced directly from official channels and published on the 99myr platform as soon as they are officially released. Any disputes regarding draw results will be referred to the official results published by the respective lottery governing body.

7 Prohibited Activities

Using the 99myr platform for unlawful purposes or in ways that are harmful to the platform and other players is strictly prohibited. The following activities are entirely forbidden:

7.1 Fraud & Manipulation

  • Using automated software, bots, or scripts to place bets or access the platform
  • Manipulating the game software, payment systems, or any part of the platform's infrastructure
  • Exploiting any bugs or technical vulnerabilities on the platform without reporting them to 99myr
  • Colluding with other players to manipulate game outcomes or cheat the system

7.2 Money Laundering

  • Using the 99myr platform as a vehicle to transfer funds derived from illegal activities
  • Making consistent deposit and withdrawal patterns without any meaningful betting activity, which may indicate an attempt at money laundering

7.3 Impersonation

  • Registering an account using another person's information without their consent
  • Impersonating a 99myr representative or employee to deceive other players
Consequences of Violations

Any breach of the terms in this section will result in immediate account closure, forfeiture of all balances and winnings without compensation, and in cases involving illegal activity, relevant information may be disclosed to the appropriate authorities.

8 Liability Limits

To the extent permitted by applicable law, 99myr, its directors, employees, and business partners shall not be liable for any:

  • Financial losses or unrealised gains resulting from the use of or inability to use the 99myr platform
  • Loss or damage to data related to the use of the platform
  • Service disruptions or delays caused by third parties, including internet service providers, banks, or payment providers
  • Game outcomes affected by technical conditions beyond 99myr's control

99myr's maximum liability under any circumstance is limited to the total amount you have deposited into your account in the 30 days preceding the relevant claim.

9 Account Closure & Suspension

9.1 Closure by Member

You may close your 99myr account at any time by contacting our support team via live chat or email. Prior to closure, all active bets will be settled, all eligible real money balances will be returned to you via an appropriate payment method, and any remaining bonus balances will be forfeited. The account closure process is typically completed within 3 business days.

9.2 Closure by 99myr

99myr reserves the right to suspend or close any member's account without prior notice under the following circumstances: breach of any part of these Terms; detection of fraudulent or manipulative activity; failure to comply with KYC verification requests; or instructions from a regulatory or law enforcement authority. In cases of closure not caused by a member's breach, any real-money balance will be returned once the investigation is concluded.

9.3 Self-Exclusion

As part of 99myr's commitment to responsible gaming, members may apply for a temporary self-exclusion (1 month, 3 months, 6 months, or 1 year) or a permanent self-exclusion. During the exclusion period, your account will be inaccessible and all marketing communications from 99myr will be suspended. Permanent self-exclusion is irreversible. To apply for self-exclusion, please contact the support team or visit the Responsible Gaming.

10 Responsible Gaming

99myr believes gambling should be an enjoyable form of entertainment, not a source of stress or financial hardship. We are committed to providing a safe and responsible gaming environment for all members.

10.1 Gaming Management Tools

99myr provides the following tools within your account settings to help you stay in control:

  • Deposit Limit: Set a daily, weekly, or monthly deposit limit that you cannot exceed
  • Loss Limit: Set the maximum amount you are willing to lose within a given period
  • Session Time Limit: Set a time limit for each gaming session
  • Cool-off: Take a break from gaming for 24 hours, 7 days, or 30 days
  • Self-Exclusion: Temporary or permanent account closure

10.2 Signs of Problem Gambling

If you recognise any of the following signs in yourself, we encourage you to seek help immediately: playing with money needed for basic necessities; borrowing money to gamble; lying to family or friends about your gambling activities; feeling stressed or anxious when unable to play; or attempting to "chase back" losses with larger bets. Further information and support resources are available on the Responsible Gaming us.

11 Privacy Policy & Data Protection

The collection, use, and protection of your personal information by 99myr is governed by our Privacy Policy, which forms an inseparable part of these Terms. By using the 99myr platform, you consent to the processing of your personal data as described in the Privacy Policy.

11.1 Information Collected

99myr collects information necessary to provide our services safely and effectively, including registration details, transaction records, game history, and device data. All data is transmitted and stored using 256-bit SSL encryption. Your information will not be sold or shared with third parties without your consent, except where required by law or to process your transactions.

Your Privacy Matters

To fully understand how 99myr manages your personal data, your rights, and how to contact us regarding privacy matters, please read Privacy Policy our complete.

12 Amendments to Applicable Terms & Laws

12.1 Amendment of Terms

99myr reserves the right to amend these Terms at any time. Material changes will be communicated to members via in-platform notifications or by SMS to their registered phone number. The latest update date will always be displayed at the top of this page. Continued use of the 99myr platform after an amendment notification has been sent constitutes acceptance of the revised Terms.

12.2 Severability

Should any provision of these Terms be found invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed amended to the minimum extent necessary to make it valid and enforceable, while all remaining provisions of these Terms shall continue in full force and effect.

12.3 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 99myr support team via:

  • Live Chat: Available 24/7 directly on the 99myr platform
  • Email: support@99myr.best

We are committed to responding to all Terms-related enquiries within 24 working hours.

FAQ – 99myr Terms & Conditions

Quick answers to the most frequently asked questions about our terms of use.

No, each individual is only permitted to hold one 99myr account. Owning multiple accounts is a serious violation that will result in the closure of all accounts involved and the forfeiture of all balances without compensation. This includes registering a second account using a different phone number or personal details. If you are experiencing issues with an existing account, please contact the 99myr support team for assistance.

The validity period for completing a bonus rollover varies by promotion type and is clearly stated in each promotion's terms. Most welcome bonuses carry a validity period of 14 to 30 days from the date the bonus is credited. Daily or weekly bonuses may have shorter validity periods. Please check the respective promotion terms for accurate details, or contact the 99myr support team if you are unsure.

Withdrawals may be declined or delayed for several reasons: unmet rollover requirements, incomplete account information, or pending KYC verification. In all cases, 99myr will notify you through your registered communication channel regarding the reason for the delay and the steps required to resolve it. Your funds remain safe in your account and will be processed as soon as the relevant issue is resolved. Contact our live chat for real-time clarification.

Sports Betting odds may change before you place a bet — the odds displayed at the time you confirm your bet are the ones that apply. Once a bet is confirmed, the odds cannot be changed. However, 99myr reserves the right to void a bet under exceptional circumstances, such as match cancellation or postponement, a change in competition format, or a result disputed by the relevant sports governing body. In the event of a voided bet, the full stake will be returned to your account balance.

You may apply for self-exclusion in two ways: directly through your account settings under the "Responsible Gaming" section, or by contacting the 99myr support team via live chat or email. We offer temporary break options (1 month, 3 months, 6 months, 1 year) as well as permanent self-exclusion. While an exclusion is active, your account will be frozen and all marketing communications will cease. Once a permanent self-exclusion is set, it cannot be reversed. Please visit our Responsible Gaming page for more information and available support resources.

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Register for free and enjoy a 200% welcome bonus on your first deposit. A secure platform, easy deposits via Touch 'n Go or DuitNow, and 24/7 support are all waiting for you.

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