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Official 99myr Document

99myr Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Players

At 99myr, your privacy is not simply a legal box to tick — it is a responsibility we take seriously. This policy clearly sets out what data we collect, how it is used, who can access it, and your rights as a player.

Updated: January 2026 SSL 256-bit Data Is Never Sold
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99myr's Privacy Commitment to You

Six core principles that shape how 99myr manages and protects the personal data of every Malaysian player.

Data Is Never Sold

99myr has never and will never sell, rent, or trade your personal information to any third party for marketing or any other commercial purpose. Your data belongs to you – it is invaluable and we do not treat it as a commodity.

Bank-Grade Encryption

Every bit of data travelling between your device and 99myr's servers is protected by 256-bit SSL encryption — the same technology used by Maybank, CIMB, and Malaysia's leading financial institutions. Your information stays secure both in transit and at rest.

Minimum Access

Only 99myr staff who require access to specific data in order to perform their duties are permitted to view that information. We operate on a least privilege principle – no one within our organisation has access to more than what is necessary for their role.

Full Control Rights

You have the right to access, correct, or request the deletion of your personal data held in 99myr's systems at any time. Requests will be processed within 14 business days. Contact us via live chat or email to initiate the process.

Communication Preferences

You may opt out of marketing communications from 99myr at any time through your account settings or by contacting our support team. However, important account-related communications such as security notifications and transaction confirmations cannot be unsubscribed from, as they are part of our core service.

Limited Data Retention

99myr does not retain your personal data beyond what is necessary for the purposes outlined in this policy or to meet legal obligations. Once your account is closed and the minimum retention period has been satisfied, your personal data will be securely deleted or anonymised.

Important Note

This Privacy Policy describes how 99myr ("we", "the platform") collects, uses, discloses, and protects your personal information ("you", "member") when you use the 99myr platform. By registering or continuing to use our platform, you agree to the practices described in this Privacy Policy. Please read it carefully.

1 Introduction & Scope of This Policy

At 99myr, we take your privacy seriously. This Privacy Policy represents our full commitment — and our written promise — to every player on the 99myr platform. It transparently covers all aspects of your personal data: what we collect, how it is used, who may access it, and how you can manage your own information.

This policy applies to all information collected when you visit 99myr.best, register an account, make deposits or withdrawals, play games, contact our support team, or interact with our platform in any way. It also applies to information gathered through analytics systems, cookies, and other tracking technologies used within the 99myr platform.

Privacy is the foundation of trust between us and you as a player. We understand that when you share personal information with 99myr – your name, phone number, financial transaction details – you are placing your trust in us. We do not take that trust lightly, and this Privacy Policy is our written commitment to how we honour that responsibility.

Key Commitments Summary

99myr does not sell your personal data. Your data is never used for purposes unrelated to our services. You have full rights to access and request deletion of your data. All data is protected with 256-bit SSL encryption at all times.

2 Types of Personal Data We Collect

2.1 Data You Provide Directly

This information is collected when you actively interact with the 99myr platform:

  • Registration Information: Active Malaysian phone number, password (stored in fully encrypted form – we do not store plain-text passwords)
  • Identity Verification (KYC) Information: Full name as per ID card, IC number, and copies of identity documents when required for withdrawal processing or account verification
  • Financial Information: Details of payment methods used (Touch 'n Go eWallet, DuitNow, FPX, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks), along with deposit and withdrawal records
  • Communications: Live chat conversation records, emails, and any other communications you initiate with the 99myr support team

2.2 Automatically Collected Data

This information is collected automatically when you use the 99myr platform, without any input required on your part:

Data Type Example Purpose
Device Data Device type, OS, web browser Optimise platform display
Connection Data IP address, ISP, general location Security & fraud detection
Usage Data Pages visited, session duration, clicks User experience improvements
Game History Games played, bets placed, outcomes Account records, dispute resolution
Cookie Data Session cookies, performance cookies Platform functionality, analytics

3 How We Use Your Personal Data

99myr uses collected personal data solely for legitimate purposes that are directly relevant to the services we provide. The following are the primary purposes for which your data is used:

3.1 Service Provision & Management

  • Creating and managing your 99myr account
  • Processing deposits and withdrawals via your chosen Malaysian payment methods
  • Crediting winnings and bonuses to your account
  • Providing transaction history and account statements
  • Enables you to access and play games available on the platform

3.2 Security & Fraud Prevention

  • Verifying member identity and preventing duplicate account registrations
  • Detecting and investigating suspicious or potentially fraudulent activity
  • Ensuring compliance with anti-money laundering legal requirements
  • Protecting your account from unauthorised access

3.3 Communication & Support

  • Sending important account notifications such as deposit confirmations, withdrawal updates, and password changes
  • Responding to enquiries and complaints via live chat or email
  • Sending information about promotions, bonuses, and the latest offers (subject to your preferences)

3.4 Platform Improvements

  • Analysing usage patterns to improve the player experience
  • Identifying technical issues and improving platform stability
  • Developing new features relevant to the needs of Malaysian players
Legal Basis for Data Processing

99myr processes your personal data on the following bases: (a) contractual necessity – to provide the services you have requested; (b) legitimate interests – for platform security and fraud prevention; (c) legal obligations – to comply with applicable Malaysian legislation; and (d) consent – for marketing communications that require your explicit agreement.

4 Data Sharing & Disclosure

99myr does not sell, rent, or trade your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share certain data with other parties in order to deliver our services effectively:

4.1 Trusted Service Providers

99myr works with carefully selected third-party service providers to help operate our platform. These include:

  • Payment Processing Providers: To process deposits and withdrawals via Touch 'n Go, DuitNow, FPX, GrabPay, Boost, ShopeePay, Maybank2u, and CIMB Clicks — only the minimum financial data required is shared, solely for this purpose
  • Game Providers: Minimal game session data is shared with game providers to ensure games function properly
  • Technical Infrastructure Services: Cloud computing and cybersecurity providers that help operate and protect the platform

All third-party service providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes explicitly specified.

4.2 Legal Requirements

99myr may be required to disclose your personal information to authorities or law enforcement bodies where there is a valid court order, criminal investigation requirement, or reporting obligation under applicable Malaysian law. In all cases, we will only disclose the minimum necessary information and will endeavour to notify you of such disclosure where permitted by law.

4.3 Business Transfers

In the event that 99myr is involved in a merger, acquisition, or asset transfer, users' personal data may be transferred as part of that transaction. Should this occur, we will ensure that the acquiring entity adheres to a Privacy Policy that is equivalent to or stricter than our own, and you will be notified via an in-platform notification.

5 Data Security – How We Protect Your Information

Data security is an ongoing investment for 99myr, not merely a box ticked on a compliance checklist. We implement multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

5.1 Technical Security

1
SSL 256-bit Encryption

All data transmitted between your browser and 99myr's servers is encrypted using TLS 1.3 with 256-bit keys. This means that even if someone were to intercept your connection, the data would be completely unreadable without the correct encryption key.

2
Secure Password Storage

Your password is never stored in plain text within 99myr's systems. It is processed through a robust one-way cryptographic hashing function – meaning no one in our organisation, including the technical team, can view your password.

3
Segregation of Funds

Player funds are held in accounts that are segregated from 99myr's operational accounts. This ensures your winnings and account balance remain fully available and unaffected by the company's day-to-day operations.

4
24/7 Security Monitoring

99myr's automated security monitoring system operates around the clock to detect suspicious activity, unauthorised login attempts, and any anomalies in account usage patterns.

5.2 Organisational Measures

Beyond technical measures, 99myr also implements strong organisational practices to safeguard your personal data:

  • All employees with access to user data undergo thorough background checks and comprehensive privacy training
  • Access to sensitive data is restricted on a need-to-know basis – staff may only access the data required to carry out their specific duties
  • Internal security audits are conducted on a regular basis to identify and address any potential vulnerabilities
  • A comprehensive cyber incident response procedure is in place to address any security event swiftly and effectively

5.3 What You Should Do

Data security is a shared responsibility. While 99myr implements comprehensive security measures, there are steps you can take to protect your account:

  • Use a strong, unique password that is different from your other account passwords
  • Do not share your login credentials with anyone
  • Log out of your account when using public devices
  • Report any suspicious activity on your account to the 99myr support team immediately
  • Keep your devices and browsers up to date with the latest security patches

6 Cookies & Tracking Technologies

Like most online platforms, 99myr uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Here are the types of cookies we use:

You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of the 99myr platform and your overall gaming experience.

7 Your Personal Data Rights

As a 99myr member, you have specific rights regarding your personal data that we fully respect and uphold. Below are those rights and how to exercise them:

Right to Access

You have the right to request a copy of the personal data we hold about you at any time. We will provide this information in a readable format within 14 business days of receiving your request.

Right to Rectification

If your personal data in 99myr's systems is inaccurate or out of date, you have the right to request a correction. For certain details such as your phone number, you can update this yourself directly through your account settings.

Right to Erasure

You may request the deletion of your personal data under certain circumstances, particularly after your account has been closed. Please note that we may be required to retain certain records for the minimum period prescribed under Malaysian law.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time. Such requests will be acted on immediately and you will not receive any further marketing communications thereafter.

Right to Data Portability

In certain circumstances, you have the right to receive your personal data in a structured, machine-readable format, and to request that we transfer it directly to another service provider of your choosing.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances, such as when you are disputing the accuracy of the data or considering whether to object to the processing.

To exercise any of the above rights, contact the 99myr support team via live chat or email at support@99myr.best. Please include your full name, registered phone number, and a description of the right you wish to exercise. We will verify your identity before processing any privacy rights request to ensure the security of your account.

8 Data Retention Period

99myr does not retain your personal data for longer than is necessary for the stated purposes or to comply with applicable legal requirements in Malaysia. The following is a general guide to our retention periods:

  • Active Account Data: Data is retained for the duration that your account remains active and operational on the 99myr platform
  • Financial Transaction Records: Retained for a minimum of 7 years from the transaction date to comply with Malaysian accounting and anti-money laundering legal requirements
  • Gaming History: Retained for a minimum of 3 years for dispute resolution and audit purposes
  • Support Communication Records: Retained for 2 years to serve as a reference in the event of disputes relating to previously handled issues
  • KYC Data: Retained for a minimum of 5 years after account closure in accordance with industry standards and legal requirements
  • Anonymised Analytics Data: Anonymised data that cannot be linked to any specific individual may be retained indefinitely for platform analytics purposes

Once the retention period has expired, data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

9 Cross-Border Data Transfers

The 99myr platform operates on cloud computing infrastructure, which may in some cases involve processing or storing data outside Malaysia. In all such situations, 99myr ensures that:

  • All data transfers are protected with appropriate encryption while in transit
  • Data recipients in other jurisdictions are bound by data protection agreements that are equivalent to, or stricter than, those applicable in Malaysia
  • Data transfers occur only to countries or entities that provide an adequate level of data protection
  • You may request details on the specific mechanisms we use to safeguard data during international transfers by contacting our privacy team

10 Children's Privacy

99myr's services are exclusively for individuals aged 18 and above. We do not knowingly collect or process the personal data of children under the age of 18. Should we become aware that we have collected a child's personal data without appropriate verification, we will take immediate steps to delete that information and close the account in question.

If you believe that a child under the age of 18 has registered a 99myr account or shared their personal information with us, please contact our support team immediately at support@99myr.best so that we can take the necessary action.

Child Protection

Parents and guardians who are concerned that their child or dependent may attempt to access online gambling platforms are encouraged to use the parental control tools available on their devices and web browsers to restrict access to gambling content.

11 Privacy Policy Amendments

99myr reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements to how we protect your data. When material changes are made, we will:

  • Updating the "Last Updated" date at the top of this page
  • Sending SMS notifications to your registered phone number for significant changes
  • Displaying an in-platform notice on 99myr for at least 14 days before any amendment takes effect, where the change involves a reduction in your privacy protections

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the 99myr platform after an amendment's effective date constitutes acceptance of the updated policy.

12 Contact Us – Privacy Matters

If you have any questions, concerns, or complaints about how 99myr handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:

  • Live Chat: Available 24/7 directly within the 99myr platform — the fastest way to get a response
  • Email: support@99myr.best – for privacy inquiries that require a detailed explanation

When contacting us regarding a privacy issue, please include the following information to help us process your request more efficiently:

  • Full name and phone number registered with 99myr
  • A clear description of your question or request
  • The type of privacy right you wish to exercise (if applicable)

We are committed to responding to all privacy-related enquiries within 3 business days, and to processing formal privacy rights requests within 14 business days.

99myr's Privacy Commitment

Your personal data is a trust we take seriously. This Privacy Policy is our promise to you – that 99myr will always act with integrity, transparency, and accountability in all matters relating to your personal information. We welcome any feedback that can help us improve our privacy practices. For information on the platform's general terms of use, please read Terms & Conditions us.

FAQ – 99myr Privacy Policy

Answers to the most frequently asked questions about privacy and data protection at 99myr.

99myr does not store your full bank account details or e-wallet passwords. When you make a deposit via Touch 'n Go, DuitNow, FPX, GrabPay, Boost, ShopeePay, Maybank2u, or CIMB Clicks, you will be redirected to the payment provider's secure interface to complete the transaction. 99myr only receives confirmation that the transaction was successful or unsuccessful, along with the transaction amount and reference – none of your full financial account information is shared with us.

To request the deletion of your personal data, contact the 99myr support team via live chat or email at support@99myr.best, stating that you wish to exercise your "right to data erasure". We will verify your identity and process the request within 14 business days. Please note that certain data may need to be retained for the minimum periods stipulated under Malaysian law, particularly financial transaction records. We will inform you of which data can be deleted immediately and which must be retained, along with the reasons why.

No. 99myr does not sell, rent, or trade your personal data to third-party advertising companies. We do not use your information for targeted advertising on other platforms. Any marketing communications you receive from 99myr relate exclusively to promotions and offers from our own platform, and you may opt out at any time through your account settings or by contacting our support team.

Once your account is closed, we will immediately cease all marketing communications. Personal data that can be deleted will be removed after the minimum retention period required by law has elapsed. Financial transaction records are retained for a minimum of 7 years in accordance with Malaysian legal requirements. KYC data is retained for a minimum of 5 years. Once all retention periods have expired, any remaining data will be securely deleted or anonymised. You may contact us for further details on the status of your data following account closure.

Yes, you have every right to request a copy of the personal data we hold about you — this is known as the "right to access". Simply contact us via live chat or email at support@99myr.best, stating that you wish to exercise your data access right. We will verify your identity to ensure security, then provide a copy of your data in a readable format within 14 business days. The data provided will include account information, transaction records, gaming history, and communication records still within our retention period.

99myr will only disclose data to Malaysian authorities where a valid court order or legally binding requirement exists. In all such cases, we disclose only the minimum information necessary to satisfy that legal obligation. Where permitted by law, we will endeavour to notify you of any data disclosure request prior to complying. We do not proactively share user data with any government agency or authority without a valid legal basis.

Your Privacy is Protected

Play with Peace of Mind at 99myr – Your Data Is Safe

Register for free today and enjoy a 200% welcome bonus on your first deposit. A secure platform with 256-bit SSL encryption, 24/7 support in Bahasa Melayu, and a full commitment to your privacy.

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